Returns & Exchanges
At Airback, we want you to be completely satisfied with your fashion essentials, which is why we offer a 30-day window for returns on all unworn items. Simply ensure all original tags are attached to receive a full refund to your original payment method.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Place the items in their original packaging, ensuring all labels and protective bags are included to prevent damage during transit.
Attach the Label
Download and print your prepaid shipping label from the portal and securely affix it to the outside of your return package.
Drop Off and Track
Take your package to the nearest authorized drop-off location and keep your tracking receipt until your refund has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing